Returns
Returns handled clearly and quickly.
If a part arrives damaged, incorrect, or no longer needed, our returns process is designed to be straightforward as long as the goods remain in resalable condition.
Return window
Unused products in original packaging can usually be returned within the stated return period, subject to standard inspection and category restrictions.
Non-returnable items
Special-order parts, installed components, opened fluids, and certain electrical items may not be eligible for return once dispatched.
How to start
Contact support with your order number, item details, and reason for return. We will confirm the next step and the correct return route.
Refund timing
Refunds are typically processed once the returned goods have been received, inspected, and approved by the warehouse team.